Your booking was successful

Thank you and welcome to Pickens Selfstorage.

A smartphone is required for the next steps.

What does happen next?

  • You will receive an e-mail asking for identification through our partner IDnow. Download App on Smart Phone.
  • Enter Code  that was sent by IDnow to start the identification process.
  • You will receive an e-mail with the rental agreement (if applicable insurance contract), which must be accepted
    by entering an SMS code that was sent to your mobile number. A revocation form and information will be attached to this e-mail.
  • After successful completion of the above steps we will activate your contract and charge your credit card.
  • You will receive an e-mail with all the information to access your storage unit.
  • Please note that due to security reasons a pad lock change has to be made by one of our agents during office hours.
    In case you chose to move in outside office hours, make sure to contact us before move-in day to avoid a locked unit.Thank you!

If at any time you have difficulties completing the online booking, call your store

  • Berlin-Tempelhof: +49 30 75 44 38 39
  • Berlin-Lichtenberg: +49 30 22 90 86 40
  • Berlin-Wilmersdorf: +49 30 20 00 67 30
  • HH-Wandsbek: +49 40 22 63 49 76 0
  • HH-Groß Borstel: +49 40 46 89 71 86 0
  • HH-Barmbek: +49 40 22 63 49 79 0

or use our toll-free number: 0800 85 85 9 85 (within Germany only)